Top Tips For Retaking Your Salesforce Certification

You know that earning a Salesforce Certification has powerful benefits. So you sign up for an account on Trailhead—Salesforce’s free online learning platform—and complete your certification prep, including relevant trails and even Salesforce Certification Days.

The big day finally arrives to take your certification exam. Whether your exam is in person or online, that feeling of anticipation and excitement when you submit your final answers is the same. But what happens if you don’t pass on the first try?

Here are some top tips when preparing for an exam retake.

1. Check your feedback

This is so important. The intel within section-level feedback is invaluable. So, pass or fail, review the email provided for insight on areas where you could improve. This information lets you know how well you did in comparison to the exam objectives and highlights any areas you need to focus on next time.

Study up on these areas by hitting the trails on Trailhead. Check to see if specific badges cover the content you haven’t yet nailed. For example, are there parts of the Salesforce Customer 360 that are on the exam but not currently used at your company? Those may be the areas you need to study up on, as you’re likely not as familiar with them.

2. Verify study resources

Make sure you’re only studying from the official Salesforce Exam Guides. You may find unofficial study guides or resources online that reference out-of-date methods, protocols, or data. There’s no point in memorizing incorrect information! Make sure you get your information straight from the source—and that’s always Trailhead and Salesforce.

Salesforce continues to produce lots of online content to help you prepare for exams. Look for videos, blogs, Help & Training documents, and even classes.

You can also check for upcoming Salesforce Certification Day webinars. Led by Salesforce-certified Instructors, these free, 5-hour webinars help you get exam-ready with great certification tips.

3. Connect with your network

Find a mentor and study with someone who already has the certification you want. Co-workers, bosses, or peers you find via the Trailblazer Community can all help you get the most out of your study sessions. In addition, someone with that certification can often help by providing the context of exam questions and make them more memorable or easier to understand.

You can also join the Trailblazer Mentorship program offered via the Trailblazer Community. Get matched with someone who’s “been there, done that” for advice and coaching. And then become a mentor yourself. The Salesforce ecosystem is deep and wide. It takes all of us learning from each other!

4. Read questions (very) carefully

Make sure to read all questions carefully–VERY carefully. Often, there’s a single word that will make choices correct or incorrect. So read and answer each question just as they’re written, without making additional assumptions. Then, eliminate anything that’s not essential to the answer. And only “mark for review” those questions where you’re not 100% confident your answer is correct.

Read the full blog at the link below!


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