If you want to judge how fast the Salesforce ecosystem is growing, look no further than their certification program, which now has 35+ certifications to choose from.
In case you missed the news, two new certifications were announced at last month’s Trailblazer DX ‘22 event. Let’s take a look…
Salesforce Strategy Designer Certification
- Availability: Monday May 23, 2022
- Resources: Trailhead official guide
- Certification pathway: Designer
This is the second in the “designer” pathway, which began last year with the Salesforce UX Designer certification. Salesforce recognized a gap in their credentials for the ‘softer’, intangible aspects of building on the Salesforce platform. Designing Salesforce with the end user in mind will improve user adoption – an age-old problem battled by both specialists and Salesforce themselves.
“Salesforce Certified Strategy Designer candidates create value by aligning an organization around and directing the design of systems-level solutions toward desired business and user outcomes.”
What’s involved in the Strategy Designer certification may go over your head (much of the exam outline went over mine!). “Challenge statements”, “frame the altitude and scope of a design project”, “internal dynamics of the organization”, “methods of co-creation” – just a few phrases that prove this certification is for professionals with lived experience of these practices.
While there are no prerequisites to be eligible for this exam, the recommended experience you should have before attempting this certification is significant:
- 3 years of hands-on experience as a strategy designer (or similar role).
- 1-2 years of experience in the Salesforce platform.
- 2 years of experience in leading complex projects (you’ll need advanced facilitation and consultative skills).
To summarize, it’s an exciting opportunity for specialists to prove they have the consultative/design skills, at an advanced level that takes a lot into account when designing for their stakeholders.
Here are some resources to help you prepare:
Salesforce Business Analyst Certification
- Availability: TBA 2022/23
- Certification pathway: Architect
The highly-anticipated Business Analyst certification has gone from a rumor to “coming soon”. A key role in the Salesforce ecosystem, many people over the years have wondered why there’s been a lack of certification for BAs.
Business Analysts are the people in your organization who are asking ‘why’ – why a process happens the way it does – to understand what the business needs from its technology.
Again, it’s a discipline that’s tricky to test someone’s knowledge on, and lived experience will be key to excelling here.
The Trailhead official exam guide isn’t available yet, but the exam outline will likely cover user stories, diagramming (UPN, ERDs), documentation, and running a center of excellence.
- Build Your Business Analyst Career on Salesforce
- How to Become a Salesforce Business Analyst
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